About Us

We serve, we smile, we learn, we brighten. We are Brighthearted!

In a heartbeat we craft & deliver inspiring experiences and lasting memories by being engaging passionate and connected. We’re here to create memorable experiences.

We are a 4* star 364-bedroom property with 10 versatile meeting spaces, Jack’s Bar & Restaurant & fitness centre. We are located within an easily commutable distance near Heathrow Airport with good transport connections within walking distance, including Hatton Cross Tube and Bus Station.

Hilton Garden Inn, London Heathrow Airport is committed to encouraging equality, diversity, and inclusion among our team members, and eliminating unlawful discrimination. We are a committed Disability Confident Employer.

As an airport hotel we meet and greet a broad spectrum of people from around the globe. The intended experience for our guests is for them to feel recognised, welcomed and cared for. It is just as important for our colleagues to feel the same.

Our aim is for our team to be truly representative of all sections of society and for each team member to feel respected.

If you think you’d be a great addition to our hotel, we want to welcome you into our Brighthearted team. All applicants will be considered based on their skills, experience, and merit not on their age, sex, sexuality, gender, race, or background. 

We are proud to have been accredited by the Living Wage Foundation, who are an independent body that campaigns for fair pay.

We are committed to paying our employees a fair and REAL living wage, not just the government minimum.

Sustainability consists of fulfilling the needs of current generations without compromising the needs of future generations, whilst ensuring a balance between economic growth, environmental care, and social wellbeing.

Here at Hilton Garden Inn London Heathrow Airport, we are committed to doing our part to creating a positive environmental and social impact. We achieve this through a number of ways.

Travel with Purpose

Our Environmental, Social and Governance (ESG) strategy to drive responsible travel and tourism globally. We have committed to double our investment in social impact and cut our environmental footprint in half by 2030.

Onsite activities
  • Electric vehicle charging point, bike storage and bike rental scheme available to our guests
  • Food Waste reduction through the use of technology provided by Winnow Vision
  • Clean the World: a social enterprise with the mission of saving millions of lives around the world by distributing recycled soap and hygiene products from more than 8,000+ hotel partners.
  • Too Good to Go: A mobile app Too Good to Go enables us to offer unsold goods at reduced prices in the form of baskets to save in order to reduce our food waste.
  • Solar panels on our roof generate approximately 26MW per year
  • EnozoPRO Spray Bottles are changing the way we clean our hotel utilizing tap water, diamond plates, and a small electrical charge to create Ozone Water, a safe and effective multipurpose cleaner, which replaces the need for synthetic chemicals that contribute to chemical pollution.
Accreditations

Breeam

REEAM is the world’s leading sustainability assessment method for infrastructure and buildings. It recognises and reflects the value in higher performing assets across the built environment lifecycle, from new construction to in-use and refurbishment. We are proud to hold a “Very Good” Award under the BREEAM In-Use Certification.

Green Key Award

The Green Key award is the leading standard for excellence in the field of environmental responsibility and sustainable operation within the tourism industry.

HGI Heathrow is owned & operated by Pandox AB under a franchise agreement with Hilton Worldwide.

Pandox is a leading owner of hotel properties in Northern Europe with a focus on sizeable hotels in key leisure and corporate destinations. Pandox’s hotel property portfolio comprises 157 hotels with approximately 35,500 hotel rooms in 15 countries.

Their vision is to become one of the world’s leading hotel property companies.